Legal
Privacy Policy
Tru Mobile Tech LLC ("Tru Mobile Tech," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use that information, and the choices available to you.
1. Information We Collect
We may collect the following categories of information:
- Contact information you submit through forms, email, or phone calls — including name, company, email, phone number, and details about your inquiry.
- Service request information such as vehicle counts, install locations, and the technology platforms you use.
- Technical information automatically collected when you visit the site, such as IP address, browser type, device type, referring URL, and pages viewed.
- Cookies and similar technologies used for basic site functionality and aggregated analytics.
2. How We Use Information
We use information to:
- Respond to your inquiries and provide quotes.
- Schedule, coordinate, and document field installation work.
- Improve the website and our services.
- Send service-related updates and respond to support requests.
- Comply with applicable laws and protect our legal interests.
3. How We Share Information
We do not sell personal information. We may share information with:
- Trusted service providers who help us operate our business (CRM, email delivery, hosting, payment processing).
- Channel and integration partners when the work you've engaged us for requires coordination with the platform vendor (for example, when activating a telematics device on a specific platform).
- Legal and regulatory authorities when required by law, subpoena, or to protect rights and safety.
4. Data Retention
We retain information for as long as needed to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce agreements.
5. Security
We use reasonable administrative, technical, and physical safeguards to protect information. No internet transmission or storage system is 100% secure, and we cannot guarantee absolute security.
6. Your Choices
You can:
- Opt out of marketing emails by using the unsubscribe link in any message we send.
- Request access to, correction of, or deletion of your personal information by contacting us.
- Disable cookies through your browser settings, though some site functionality may be affected.
7. Children
Our services are intended for business users. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this policy from time to time. The "Last Updated" date above reflects the most recent revision. Material changes will be communicated through the website.
9. Contact
For privacy questions or requests, contact us at Info@trumobiletech.com or call (612) 445-4946.